FAQ’s
What payment methods are accepted at your store?
How long does it take to process and ship my order?
We aim to process and dispatch all orders promptly. Most orders are processed within 1–2 business days from the date of purchase. Delivery times may vary depending on the selected shipping method and the destination.
We appreciate your patience and make every effort to ensure your order reaches you as quickly as possible.
Can I return or exchange an item I’ve purchased from your online store?
Our online store provides a simple and convenient return and exchange process. Eligible items may be returned or exchanged within 15 days from the order date, provided they remain in their original, unused condition with all packaging, tags, and included materials intact.
To initiate a return or exchange, please contact our customer support team via our website or email. Our team will guide you through the required steps.
Please note that return shipping costs are the responsibility of the customer unless the item is confirmed to be defective or an error occurred on our part.
Does the products comes with standard warranty?
All products include a limited warranty for your peace of mind.
Refurbished products are covered by a 6-month warranty, while products in the used category are covered by a 3-month warranty from the date of purchase.
Warranty coverage applies to manufacturing defects and functional issues under normal use conditions.